August 14th, 2025

Improved

Automations

Workflows - CC/BCC Support in Internal Email Notifications

What's New?

We’ve enhanced the Internal Notification action within Workflows by adding cc/bcc support for emails — one of the most requested updates from our customers.

  • cc/bcc in Internal Email Notifications

  • You can now add cc and bcc recipients to internal email notifications, making internal communication faster, more seamless, and more collaborative.

  • Previously, this capability existed only in the Email action. Now, it’s available in Internal Email Notifications too.

How to Use

  • Add an Internal Notification action to your workflow.

  • Select Email from the Type of Notification dropdown.

  • Choose the appropriate User Type.

  • Enter CC and/or BCC recipients in the new fields.

That’s it — your internal email notification with cc/bcc is ready to go..!!

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