We’ve enhanced the Cancellation Widget to align its look and feel with the Booking and Reschedule experiences

. These updates ensure users can confidently cancel appointments with full context and businesses gain better visibility into why appointments are canceled.

What's New?

• Unified UI/UX Experience:

  To provide a seamless user journey across scheduling touchpoints, the cancellation widget now mirrors the design of the booking and reschedule widgets.
  

• Capture & Display Cancellation Reasons:

  We’ve added structured support for collecting and displaying cancellation insights. Along with being asked to provide a cancellation reason, users will now see key appointment information like Calendar Name, Duration, Description and Appointment Date & Time.

Why This Matters?

• Improved Consistency:

  A unified experience across booking, rescheduling, and cancellation reduces friction and builds user trust.

• Better Visibility:

  Teams can now view cancellation reasons, helping them identify patterns and reduce future cancellations.