Conditional Visibility is now more flexible and easier to manage with support for layouts and value-based conditions.

👀

What is new?

• Visibility Rules for Layouts

Apply conditional visibility to entire layouts instead of configuring each element individually. Layouts now include a dedicated Visibility tab alongside Edit, with support available in HighRise as well.

• New Value-Based Operators Added IS EMPTY and IS PRESENT operators for more dynamic conditions. All custom fields — including attachment fields — are now supported in the conditional visibility dropdown.

Example Use Cases

Show a “Download Invoice” button only when an attachment field IS PRESENT

Hide a personalized greeting when first_name IS EMPTY

⭐Impact

• Eliminates repetitive rule setup across multiple elements

• Enables cleaner handling of empty or missing field values

• Allows entire sections to hide gracefully

• Makes Conditional Visibility significantly more powerful while preserving existing behaviour

👷How to Use

1. Select any layout or element inside the email builder.

2. Open the Visibility tab.

3. Choose the field you want to evaluate.

4. Select a condition:

IS/ IS NOT

and

IS EMPTY/ IS PRESENT

5. Set the required value (if applicable) and save.