🧭 Overview

You asked, we delivered! Users can now fully modify unpaid Service Appointments — including updating services, durations, variants, coupons, and more — directly from the edit screen without needing to cancel or rebook.

These changes make it easier to handle last-minute requests, corrections, or changes — with far less friction.

🚀 What’s New?

✅ Ability to Edit Unpaid Appointments

Users can now update nearly all appointment details with ease, including the ability to:

• Add/remove Services

• Add/remove Add-Ons

• Change Staff or Service Variants

• Change Location, appointment title, appointment date/time, timezone, or coupon codes

No need to cancel or recreate the appointment — make the changes directly from the appointment modal and hit Save.

✅ Enhanced Support for Editing Paid Appointments

Modifying paid appointments remain locked for structural changes (e.g., service or staff), but you can now:

• Duplicate Appointment

  to quickly clone the appointment, make edits, and rebook without starting from scratch.

• A clear message in the edit screen explains what's editable and what’s not — so there’s no confusion.

🧩 How to Use It

• Go to Calendars > Calendar View/Appointment List View > Services > Select the Appointment you want to Edit

• Click the pencil icon to Edit

• Save the appointment after making the changes

🎯 Why This Matters

• 🛠️ Operational Flexibility: Accommodate client requests without rebooking from scratch due to minor errors or updates.

• ⏱ Save time by editing or duplicating directly in-app

• 🔁 Great for rebooking repeat customers with minor changes

Note: Editing Service Appointments is currently available on the web app only. Support for the mobile app is coming soon.