August 17th, 2025

New

Email

Improved Conditional Logic Handling in Email Builder

❓The Problem Statement

Conditional elements didn’t evaluate properly when custom fields were empty or undefined causing them to fail silently.

✅ What’s Fixed

  • Improved the comparator function behind conditional logic to correctly handle undefined, null, and empty string values.

  • Conditional logic will now behave as expected even when custom fields haven’t been set for a contact.

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🎯Benefits

  • Ensures conditions render correctly regardless of field state

  • Eliminates silent failures in email logic

  • Improves reliability for personalised and dynamic content