May 13th, 2025

Improved

Chat

Redirect CTA Now Available in All-in-One Chat

We’ve extended the Redirect CTA feature to the All-in-One Chat widget, making it easier to guide users to external links directly from the chat window.

🆕 What’s New?

Screenshot 2025-05-13 at 12
  • Add a custom message and link that appears in the chat after the contact form

  • Clicking the message redirects users to any website you choose

  • Ideal for driving traffic to support pages, booking links, or promotional content

✅ Previously available in Email/SMS and Live Chat widgets—this feature is now fully supported in All-in-One Chat for a unified experience.

⚠️ Note: This feature is not recommended when using Conversation AI.