July 30th, 2026
Fixed
Reputation
β¨ What's New
You can now set a default phone number (SMS & WhatsApp) and email address for review requests at the location level. The selected sender is automatically used across:
Manual review requests
Campaigns
Workflows
π‘ Why You'll Love It
Build trust by sending requests from a familiar number or email.
Deliver a more consistent, branded customer experience.
Eliminate confusion caused by system-selected sender identities.
Improve the professionalism and credibility of your review requests.
Go to Reputation ->Settings -> Email (Phone/WhatsApp) Review Request to check this out:

