July 30th, 2026

Fixed

Reputation

Choose Your Sender for Review Requests

✨ What's New

You can now set a default phone number (SMS & WhatsApp) and email address for review requests at the location level. The selected sender is automatically used across:

  • Manual review requests

  • Campaigns

  • Workflows

πŸ’‘ Why You'll Love It

  • Build trust by sending requests from a familiar number or email.

  • Deliver a more consistent, branded customer experience.

  • Eliminate confusion caused by system-selected sender identities.

  • Improve the professionalism and credibility of your review requests.

Go to Reputation ->Settings -> Email (Phone/WhatsApp) Review Request to check this out:

image (65)
image (69)