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Build recipient segments in Email Campaigns

Introducing new method to create you campaign recipient list

🔍 Problem Statement:

Users had to go to Contacts or Workflows to build Smart Lists or add Tags for segmentation.

🔥What we did:

Added a Build Segments option directly in the recipient section, so you can create complex recipient lists without leaving the campaign.

✅ Benefits:

  • No need to pre-create Smart Lists

  • Quick, flexible targeting in one place

  • Cleaner and more efficient flow

  • Easy exclusions of contacts, tags

🛠️ How to use:

  • Open any campaign in new or edit mode

  • Go to Send or Schedule Screen

  • In Recipient section → Click Build Segments

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  • Add conditions using Tags, Contacts, Smart Lists, or Segments

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  • Use AND/OR logic to combine rules

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👉Support Doc: https://help.gohighlevel.com/a/solutions/articles/155000004994?portalId=48000070066

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