September 3rd, 2025

New

Phone System

๐Ÿ›ก๏ธ Stay Compliant, Build Trust: Automatically Add Opt-Out & Sender Info in Messaging over time

๐Ÿ“ฅ Overview

Letโ€™s face it โ€” no one wants to deal with fines, deliverability issues, or frustrated contacts. But staying compliant with evolving regulations (like TCPA, CTIA, GDPR, and CCPA) takes time โ€” and forgetting even once can create risk.

Thatโ€™s why weโ€™ve made it easier than ever to protect your business, your clients, and your deliverability โ€” with automated, recurring opt-out and sender info built directly into your outbound messaging.

This simple update helps you stay ahead of carrier filters and compliance expectations โ€” all without lifting a finger.

๐Ÿ“Š Whatโ€™s New?

โœ…Opt-Out & Sender Infoโ€ฆ on Autopilot

Every ongoing conversation now automatically includes opt-out language and your business name at regular intervals โ€” just like the first message already does. This ensures you're keeping your communication transparent, even long after the conversation starts.

โœ… You Control the Frequency

Each sub-account can set how often this should happen โ€” anywhere from every 1 to 60 days. We've pre-filled it with a smart 30-day default, so you're protected from day one.

โœ… Built-In Protection for Every Contact

This update works behind the scenes to make sure every contact receives opt-out language and sender details at just the right time โ€” helping you stay compliant without lifting a finger.

โœ… No Manual Effort Needed

No more remembering to include opt-out text every few weeks. We handle it for you โ€” intelligently and automatically โ€” while you focus on running your campaigns.

๐Ÿ” Why It Matters to You

๐Ÿ›ก๏ธAvoid regulatory risks without having to remember or manually add opt-out text

๐Ÿ“ˆ Improve deliverability by meeting carrier expectations for long-term conversations

๐Ÿค Build long-term trust with your audience through clear, transparent communication

๐Ÿง  Free up your teamโ€™s time โ€” no more workarounds or compliance worries

๐Ÿ“ฌ Protect every message you send โ€” no matter how large your list or how long your campaigns run. This is more than a feature โ€” it's peace of mind, delivered automatically.

๐Ÿ™ Thank You

This update was driven by real feedback from agencies who want to scale safely, reduce compliance anxiety, and spend less time thinking about the โ€œwhat ifs.โ€ We're excited to roll it out to help you focus on what you do best: connecting with your audience and growing your business.

If you need help adjusting your settings or understanding best practices, weโ€™ve got your back.

๐Ÿ”— Need More Info?

Want to learn how to customize your opt-out frequency or understand best practices for compliance?

Check out our support article here: How Periodic Opt-Out & Sender Info Works

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