March 9th, 2026

New

Reputation

🚀 New: Virtual Businesses in Reputation Competitor Analysis

We’ve enhanced Competitor Analysis to support virtual and service-area businesses, making it easier to track competitors that don’t have a physical storefront.

✨ What’s New

1. Add Virtual Businesses Manually

You can now add competitors using:

  • Virtual addresses

  • Service areas

  • Website URLs

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Perfect for:

  • Online-only businesses

  • Service-area businesses

  • Franchise or multi-region brands operating remotely

2. Seamless Search Experience

  • Improved competitor search flow:

  • Start typing a business name

  • Get instant suggestions in a dropdown list

  • Select from the list to auto-populate details

  • Faster and more intuitive competitor onboarding.

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3. Expanded Analysis Coverage

Virtual competitors are now included in:

  • Ratings comparison

  • Reviews benchmarking

  • Keyword share tracking

  • Overall competitive insights

🎯 Why This Matters

Previously, Competitor Analysis relied on physical Google Maps locations, which meant:

  • Virtual or remote businesses couldn’t be tracked

  • Online-only competitors were missing from analysis

  • Insights were incomplete for digital-first markets

With this release, you can now:

  • Track any competitor — physical or virtual

  • Get more accurate insights for your niche

  • Compare performance across both online and local markets

🛠 Where to Find It

Reputation → Competitor Analysis → + Add a Virtual Business Manually

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Screenshot 2026-03-09 at 11
Screenshot 2026-03-09 at 11
Screenshot 2026-03-09 at 11