Overview

We're excited to introduce Force Sync — a powerful new capability that allows users to manually prioritize their business listing updates across publishers. This feature is particularly useful when listing updates are stuck or delayed for an extended period. Force Sync signals the listing engine to prioritize the update process, helping expedite updates that would otherwise take weeks to process.

Key Features

1. Manual Synchronization Control

2. Force Sync Availability:

• Yext Integration: Available at Entity Level and Publisher Level (individual publishers)

• Uberall Integration: Available at Entity Level (all publishers)

How It Works

1. Navigate to the Listings tab and select the entity

2. Choose sync scope:

3. Entity Level: Sync with all publishers (e.g., Bing, Google, Apple Maps)

4. Publisher Level: Sync with selected publisher only

5. Click Request Force Sync

6. Confirm the action

7. Receive instant confirmation notification

Benefits

1. Prioritizes your listing updates in the publisher's queue

2. Particularly helpful when updates are stuck or delayed for extended periods

3. Updates will be prioritized for syncing, though exact timing depends on the publisher

Why This Matters

1. Faster Processing: Prioritizes stuck or delayed listing updates instead of waiting weeks

2. Control: Gives users ability to flag urgent updates for priority processing

3. Reduced Delays: Helps resolve situations where updates are taking unusually long

4. Client Value: Demonstrates proactive approach to managing listing synchronization issues