We’ve enhanced the Reputation Management email builder to support multiple review platform links in a single Email. This means your customers can now choose where they’d like to leave a review, increasing flexibility and boosting response rates.

✨ What’s New?

You can now:

• Add multiple review links (Google, Facebook, Yelp, etc.) in a single email

• Customise CTA text for each platform (e.g., “Leave a review on Google”)

• Select/Unselect, Reorder, and Delete links easily in the builder

• Choose a specific GBP page if multiple are connected for a location

• Get built-in error validation to ensure all links are valid

✅ What You Can Do:

• Give customers more platform choices to leave reviews

• Improve conversion by reducing friction in the review flow

• Tailor and prioritise links using drag-and-drop reordering

• Personalise CTAs to match tone and platform intent

• Preview and schedule emails with full control over review link layout

📍 Available under:

1. Reputation → Email Requests → Email Builder/Create New → Review Links

2. The Review Links Component will autoselect and show all the platforms connected for you

We’re always looking for ways to make review collection smarter and easier.

Got a feature idea? Have suggestions on what could ease your review management?