👀 What’s New?

• Custom AI Agent Name: You can now set the Voice AI Agent Name directly from the Chat Widget builder. The chosen name is displayed in the live widget.

• Call Recording Helper Text: The UI now shows a clear notice: “All voice AI calls made using chat widgets cannot be recorded.” This will remain until recording support is added.

👷 How It Works:

1. Go to Sites > Chat Widgets > Open an existing Voice AI chat widget or create a new one and > Agent tab.

2. In Voice AI Agent Name field, enter the name you want customers to see (e.g., “BuilderAi”).

3. Save the widget; the name instantly reflects in the preview and live widget.

4. The non-recording notice is displayed in the Agent tab to set expectations for web voice calls initiated via the chat widget.

⭐ Why It Matters:

• Brand alignment & clarity: Agencies can present a friendly, on-brand agent identity in the widget.

• Trust & compliance: The recording notice prevents confusion and support tickets until call recording is supported for chat widget calls.

📝 Notes:

1. Affected Area: Chat Widget Builder > Agent tab.

2. Error messages now surface on Save and on Get Code hover where applicable.